If you have dabbled at all in the world of Internet marketing, you may have heard the term "unique selling proposition" or USP. USP is a technique that Internet marketers use to set themselves apart from the competition. Internet marketing is highly competitive and highly saturated. In order to be successful, it is vital that the Internet marketer present himself as being unique and different from his competitors especially when many of them are selling the same products.
It is also just as vital to have a unique selling proposition on Ebay. I am amazed at the number of Ebay sellers that are either unaware or just don't care about the importance of having a unique selling proposition. A case in point: A while back, I was researching some products on Ebay from a wholesale company called B&F System. B&F System is a wholesale only company that carries a variety of brand name products. One of the brands they carry is called Maxam. I came across several Maxam leather jackets on Ebay while searching ended auctions. Now here's the kicker. About a dozen or so of these leather jacket auctions were exactly the same. They all used the same image of a guy modeling the jacket that was captured from the B&F website. They even used the exact ad copy used by B&F!
What was the result? Only one of the sellers was able sell any jackets. The top bid was only $26. And since he purchased the jackets from B&F for $20, he made about $5.00 profit after Ebay fees. That's a slim profit for an item that normally retails for $95.
Always keep in mind that the amount of effort you put fourth on you auctions will be in direct proportion to the amount of return you get from your auctions. The sellers who put up the jacket auctions put fourth little effort by using stock photos and ad copy from the B&F website, and therefore received little or no sales from their auctions. The sellers in this case might think that using stock photos makes their auctions look more professional. It's just the opposite. These auctions look very amateurish. Using a picture of someone modeling a garment will not entice people to bid on your auction. Using three or four high quality pictures of the actual item along with a detailed description will entice people to bid. Remember that purchaseing apparel off the internet is not like purchaseing music CD's or software. You don't need to worry if a CD will fit. You don't need to see multiple pictures of a box of software to know what you'll be getting. However, when selling apparel, good quality pictures and a detailed description are vital. You should use a good quality digital camera to take pictures of the item from different angles. If you're selling jackets or coats, include a picture of the lining as well. In your description, don't just say it's a large size. Give measurements of the garment including overall length, sleeve length and chest size. If you're going to specialize in apparel, it would be a good idea to purchase a form or clothing dummy to model your apparel. Doing these things will go a long way in setting you apart from the competition and establishing a "unique selling proposition."
What ever you're thinking about selling, always look at your competition and think about how to set yourself apart. Remember that unless you're selling antiques on Ebay, there's always someone else who's trying to sell the same thing you're selling. Establishing your USP will put you on the road to Ebay success.
-Greg Hayes
Showing posts with label selling. Show all posts
Showing posts with label selling. Show all posts
Thursday, July 11, 2013
Selling Your Crafts Online
Artists, craftspeople and photographers are successfully selling their wares everyday on the online auction site, eBay. According to a recent analysis of eBay sales, a crafts-related item is sold every nine seconds, a scrapbook item is sold every minute, and 40 cross-stitch items sell in an hour on eBay. Sales of craft items on eBay have grown almost 60 percent in the past year.
But, at the same time, many would be sellers are listing their pieces for sale on auctions and getting no bids, concluding that eBay just doesn't work.
The Best Place to Read on How To Sell Your Crafts on Ebay would be from the horse's mouth itself - Ebay has nice page to explain the process. However, here are some tips from James Dillehay, craft artist, eBay seller and author of the new book, "Sell Your Crafts on eBay" (Warm Snow Publishers), on how to profitably sell your wares online:
1. Anyone who can type and has access to the Internet can sell on eBay. But the creative person has an advantage on eBay when she turns that creativity toward researching overlooked opportunities.
For example, during the months before Christmas, more than 3,000 Christmas items are sold every 24 hours on eBay. Research methods outlined in Sell Your Crafts on eBay showed that between February 12 and March 12 of this year, 4,107 auctions with 'Christmas ornament' in the title completed successfully at an average price of $17.34. Imagine how much more money a smart crafter can make all year long knowing how to ferret out this kind of information from eBay sales.
2. A word's spelling impacts an item's profitability. For example, the word 'handmade,' spelled as one word, was part of 2,233 auction titles with an average closing price of $16.29. However, auction titles that included 'hand made' as two words were found in 1,358 listings, but with an average auction closing price higher, at $27.81, or $11.52 more profit per item.
3. Go to eBay.com and find the search box. Type in the word or phrase that describes your art or craft item. Then scroll down the links on the left side of the page and click on the link for "completed items." Here, you'll be able to see the demand for this type of product. Do searches for your items every two to three weeks to chart purchaseing patterns.
4. Find out how much people are willing to pay for your wares. Click on the link that says "highest price." This will give you a list of completed auctions from highest priced items to lowest priced ones. You want to know what people are willing to pay for items like yours. If you can't make and sell your product for a profit, eBay might not be your marketplace.
5. Determine how much money you'll make on your product. To determine your profitability, use the cost of your materials plus the cost of your labor plus the cost of your selling price, which should be the minimum price to recover your expenses. If it takes you eight hours to make a piece of jewelry and the highest priced similar item sells on eBay for $26, you won't make a profit.
6. Look at the elements of successful sellers of products that are similar to yours. Examine their winning auction titles. Observe how much detail they use to describe their item. See if the seller used any of eBay's special features such as gallery photos or a bold, featured listing. Evaluate the starting price, starting day of the week, and duration of winning auctions.
But, at the same time, many would be sellers are listing their pieces for sale on auctions and getting no bids, concluding that eBay just doesn't work.
The Best Place to Read on How To Sell Your Crafts on Ebay would be from the horse's mouth itself - Ebay has nice page to explain the process. However, here are some tips from James Dillehay, craft artist, eBay seller and author of the new book, "Sell Your Crafts on eBay" (Warm Snow Publishers), on how to profitably sell your wares online:
1. Anyone who can type and has access to the Internet can sell on eBay. But the creative person has an advantage on eBay when she turns that creativity toward researching overlooked opportunities.
For example, during the months before Christmas, more than 3,000 Christmas items are sold every 24 hours on eBay. Research methods outlined in Sell Your Crafts on eBay showed that between February 12 and March 12 of this year, 4,107 auctions with 'Christmas ornament' in the title completed successfully at an average price of $17.34. Imagine how much more money a smart crafter can make all year long knowing how to ferret out this kind of information from eBay sales.
2. A word's spelling impacts an item's profitability. For example, the word 'handmade,' spelled as one word, was part of 2,233 auction titles with an average closing price of $16.29. However, auction titles that included 'hand made' as two words were found in 1,358 listings, but with an average auction closing price higher, at $27.81, or $11.52 more profit per item.
3. Go to eBay.com and find the search box. Type in the word or phrase that describes your art or craft item. Then scroll down the links on the left side of the page and click on the link for "completed items." Here, you'll be able to see the demand for this type of product. Do searches for your items every two to three weeks to chart purchaseing patterns.
4. Find out how much people are willing to pay for your wares. Click on the link that says "highest price." This will give you a list of completed auctions from highest priced items to lowest priced ones. You want to know what people are willing to pay for items like yours. If you can't make and sell your product for a profit, eBay might not be your marketplace.
5. Determine how much money you'll make on your product. To determine your profitability, use the cost of your materials plus the cost of your labor plus the cost of your selling price, which should be the minimum price to recover your expenses. If it takes you eight hours to make a piece of jewelry and the highest priced similar item sells on eBay for $26, you won't make a profit.
6. Look at the elements of successful sellers of products that are similar to yours. Examine their winning auction titles. Observe how much detail they use to describe their item. See if the seller used any of eBay's special features such as gallery photos or a bold, featured listing. Evaluate the starting price, starting day of the week, and duration of winning auctions.
Labels:
all about ebay,
Business,
make money online,
selling
Wednesday, July 10, 2013
Beginners Guide to Buying & Selling on eBay or any other eCommerce Sites
The 26 tips listed here will save a lot of your money & hair eventually as you learn to trade on eBay or any other similar platforms. The irony of eBay is that as it grows to be ever more successful, it draws the unsavory element of the internet towards it. I'm talking about people who make it their business to attempt to defraud you and I in our eBay and PayPal transactions.
Of course, not all dodgy dealings on eBay are fraudulent. Some are just mischievous. Others are by chancers, who perhaps reckon their victims won't be bothered to pursue them.
Whoever causes it, it's left to the targeted purchaseer or seller to try and sort out the problem. All that we as users can do is to be extremely vigilant and cautious in all our eBay and PayPal activities.
Here is a list of practical steps, in no particular order, which purchaseers and sellers can take to help avoid becoming the next victim.
Hopefully you are already aware of some of these. It doesn't necessarily follow that if one of these applies the auction or person is fraudulent. But if you use your head, and build up a view of the overall transaction based based upon a number of these factors, you will reduce your chances of getting conned.
a) Stock photos and descriptions
Because they don't have the item they are "selling", some fraudsters use a stock photograph of the item. And they will probably use the manufacturer's product description too. So, stock photos and no original description might be a sign. Search for other auctions by the same seller, and see if they are brazen enough to advertise the same item more than once.
b) A price too good to be true often isn't true
A fraudster wants your money quickly, so you may find they offer to close their auction early with you as the "winner" having bid a price which you know to be somewhat of a bargain. Why would anyone close their auction early if the price hadn't reached market levels? I'll give you one guess.
c) High value or high volume, newly registered sellers
Although the vast majority of new sellers are genuine and honest, be cautious of purchaseing from people selling high value items in bulk, very early on in their eBay career. This pattern isn't quite normal. Think back to your own first sales. You would have been tentative, and probably have tried single, low value items initially. So, a new seller fitting this profile may be someone who has perhaps been previously suspended and has registered another ID.
d) 1 day listings
Although 1 day listing are used by genuine sellers who have more than one item or who want a quick sale, unfortunately this duration is attractive to fraudsters too. They sometimes use a 1 day auction duration to gain a quick sale before their actions can be reported and acted upon. So, be extra wary on auctions with 1 day listing.
e) Invitations to trade off-eBay
This is a classic ploy of fraudsters. Having made some kind of contact with you, or you with them, they will invite you to purchase or to sell off eBay i.e. without using eBay's auction services. The attraction here to the fraudster is that they can drive the transaction along the lines they prefer, whether that be escrow, PayPal etc. Another reason why trading off eBay is not a good idea is that you have to keep your own formal records of the transaction, and you forfeit any cover from eBay purchaseer protection and PayPal purchaseer protection. Plus, and this might be a minor point, but you will not be able to leave feedback to let others know your experience with this seller/purchaseer.
f) Payment methods with no recourse
Fraudsters prefer to chose payment methods in which the purchaseer has no protection, like wire transfers where the purchaseer has no way of tracing where the money is going. Western Union Money Transfers and BidPay are favourites and should be totally avoided. Postal orders are similar although they are a popular payment method among the genuine sellers as they require no clearance time. Bank transfers and cheques can only provide the possibility of your bank investigating the details of the account the money was transferred into. For the best protection use Paypal and fund with a Credit Card. Note there are limits on eBay and PayPal protection, and you should make yourself aware of what these are.
g) Unusual sales pattern
If your seller's feedback indicates that they normally deal in collectables, DVDs or other specific items, be suspicious that they are suddenly listing laptops, plasma TVs or other high value items. The change may indicate that this seller's account has been hijacked.
h) Bad english gives you a pointer
Some fraudsters operate from abroad but pretend to be in UK or USA. As they aren't particularly adept at the english language they might use a translation tool like Babelfish to create their emails to you. So, watch out for emails that are not good english. In itself, it doesn't prove anything, there are plenty of genuine eBay sellers for whom english is not their first language. But it might add to further evidence you have.
i) Location Location Location
In the case of lazy fraudsters you might find their locations don't match up. By that I mean the auction says the goods are in the UK, but the seller's ID details show their location to be, say, Ukraine. This is not a good sign. Often in these cases if you contact these sellers you will receive an excuse as to why the item is not in the UK, and therefore can't be collected in person. In short, if an auction says the item is in the UK and the seller says that it is not, I would avoid the auction. And don't forget to cross check with their PayPal account, and see in which country this resides.
j) Ask questions
Always, always ask your seller a question. Any question. Their response, if you receive one, will help you judge how genuine the seller is. Beware auctions that carry a message asking you to contact the seller via a given email address as opposed to via the 'Ask seller a question' link. This could be an account hijacker trying to prevent purchaseers from 'Asking the seller a question'. They want to stop this from happening because such questions could be routed to the real account owner.
k) "eBay can vouch for me" email
A warning about a relatively new tactic used by fraudsters. If you are proving hard to land as a purchaser/seller, they may claim they can get eBay to email you proof of their validity so that you can trust them. eBay, of course, will NEVER do this. The email sent out, however authentic looking, is fake and is designed to get you to part with your money or your goods. This applies equally to Square Trade and PayPal. They will never email you certifying the genuineness of anyone.
l)A PayPal warning
There are fraudsters who use stolen PayPal accounts to accept payments. To lower the possibility of this, check your seller's location as shown in eBay, and then see if it is one of PayPal's permitted countries by clicking here: http://www.workwinners.com/nlr701.htm. If PayPal don't offer their service in the country that the seller resides, be very wary.
m) Passwords
Never have the same password on your eBay and PayPal accounts. Or indeed on any other financial or personal site. Change your passwords every 30-60 days on both eBay and PayPal.
n) Escrow
If your seller asks you to use escrow, and proposes an escrow company they've used before, this is a clear indication they are fraudulent. There are many fake escrow sites which will take your money fraudulently. The only escrow site recommended by eBay is http://www.escrow.com. An alternative in the UK is http://www.auctionpix.co.uk Please don't be tempted to use any other escrow company, however professional looking their websites might be. It is a fact that 99% of escrow companies on the internet are fraudulent. They are set up solely to defraud money out of unsuspecting purchaseers, and to get goods without paying for them from unsuspecting sellers.
o) Pointers in feedback
Try to read the positive feedback as well as the negative. Read the way your seller responds to negative feedback as this will often give you an idea of how the seller will react if something goes badly wrong. If the seller is offering high value goods, be wary if their feedback has been built up quickly from low value purchases. Also, if the overall rating is good, but there are a disproportionate number of negatives in recent days/weeks, this might indicate the account has been taken over. Finally, be aware that feedback is not the guarantee it once was. Feedback can easily be manufactured. Also, if the user ID has been hijacked, you'll be reading the feedback of the original account owner, not the person with whom you're currently dealing!
p) Credit Card payment
For high value items, or for amounts of money you can't afford to lose, make sure you pay by credit card which has online fraud protection. This will give you some recourse if the seller is fraudulent. In this context, paying via PayPal is not the same. PayPal do have a purchaseer protection scheme, but there are criteria which the eBay auction has to satisfy in order to qualify. Even if the transaction qualifies, PayPal's standard protection currently has a maximum value of $1,000. Note that payment by debit card provides zero protection.
q) Address and Telephone check
Use the Ask the seller a question link, and request they email you with their address and telephone number. Any reputable seller will give you their address and telephone number. When you get the number, call it, and see if you get through to the genuine seller.
r) Keystroke capturing virus
This is a computer virus which you inadvertently download onto your PC. It's task is to capture the keystrokes you make, and to send them to the virus placer. The fraudster then uses pattern recognition software to identify and extract personal information, like username, password, credit card numbers etc. To avoid this happening to you, it is wise to have good, up-to-date virus, firewall and spyware checking software on your PC. Here is where you can get free software for each of these functions:
Virus protection - http://free.grisoft.com/freeweb.php/doc/2/
Firewall - http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za
Spyware checking - http://www.lavasoft.com/support/download/
s) Shill bidding
Shill bidding is where people work in cahoots to inflate the bidding on an item. A seller has a "partner" who makes bids on the seller's items with a view to bumping up the bid price. They have no intention of purchaseing the item. Fortunately, shill bidders and their associated seller can be stupid. The shill bidder will usually makes bids on other items from the same seller. Here's how to check to see if shill bidding is a feature of a particular seller. First, look at the seller's closed auctions over the last 30 days. If most of the closed auctions have no bids, it is unlikely the seller has shill bidders working with them. If all of the closed auctions have bids, take a look at the bid history. See if the same bidder appears in the list of bidders, usually with aggressive bidding and normally at the start of the auction. If so, you may have uncovered a shill operation, so avoid that seller's auctions.
t) Keep your transaction information
Keep your own record of the transaction when you're purchaseing. Don't just rely on eBay. You want a record of the seller's identification, the item description, emails sent and received, plus the time, date and price of your bid.
u) "I noticed your bid...."
Never deal with anyone who contacts you after seeing your bid on another auction. They will say something like, "I saw you bidding on that digital camera. I have the same model available for sale. I don't have time to list it on eBay. It has more accessories than the one you lost out on. You can have it for xyz." If you bite, they'll probably take you down the fake escrow route. Also, if you entertain this proposition, you're operating outside of eBay and therefore have no auction protection whatsoever.
v) Changed eBay ID
Never deal with anyone who has a changed ID icon next to their name. This icon menas they've changed their ID in the last 30 days. Few legitimate people change their eBay ID. When was the last time you changed yours? There's a 1% chance that an ID change is genuine, but 99% that it is fraudulent. Why take the risk?
w) Changed email address mid-stream
If a seller or purchaseer changes their email address on you in the middle of a transaction, stop dealing with them. It is likely their previous email account was closed down due to some irregularity - such as a previous victim reported them. If you think about it, why would any genuine purchaseer or seller change their email address whilst corresponding on a transaction they wish to conclude expeditiously?
x) Complications
Never get involved in any transaction where the seller/purchaseer tries to introduce a third person into the financial arrangements. They might ask you to pay xyz, who will then pay the seller, and you will receive a discount or commission for your co-operation. Such proposals are always fraudulent. They prey on greed. Don't be tempted.
y) Time is of the essence
This is a scam which is has more potential for success than traditional phishing attacks, as it is time sensitive. The fraudster searches for high value auctions that have just ended. The bid history for an auction contains hyperlinks to each bidder. The fraudster checks to see if the winning bidder is selling any items of their own. If so, they go to that auction and embed a request for payment from the first auction within a question for seller. This works because winning bidders are expecting request for payment shortly after an auction ends. A variation of this is to offer a bidder a "second chance". This time the "Ask the seller a question" email pretends that the real winner has backed out, and offers the item at a lower price. The purchaseer, believing the story, is lured into paying to whom they believe is a genuine seller. Many eBayers have heard of the second chance system, but have no experience of it. This unfamiliarity coupled with the fact that a few weeks might have passed, makes this an effective method for fraudsters. The moral of this story is never get involved in any transaction which arrives in your inbox via the Ask the Seller a Question feature.
z) eBay IDs
Never use your email address as your eBay ID, or part of your eBay ID. Fraudsters have software which monitors internet traffic looking for information such as this. If your eBay ID and email address are the same, it is simple for a fraudster to plausibly communicate with other eBay members in your name.
That's all in my list. If you have any further ideas on how to prevent fraudulent transactions on eBay, please let me know and I will promote these through future newsletters.
In the meantime, be aware, and be safe in your eBay purchaseing and eBay selling.
About the author:
Brian McGregor specializes in showing website owners how to make more money from their sites by applying inventive and original use of eBay.
Of course, not all dodgy dealings on eBay are fraudulent. Some are just mischievous. Others are by chancers, who perhaps reckon their victims won't be bothered to pursue them.
Whoever causes it, it's left to the targeted purchaseer or seller to try and sort out the problem. All that we as users can do is to be extremely vigilant and cautious in all our eBay and PayPal activities.
Here is a list of practical steps, in no particular order, which purchaseers and sellers can take to help avoid becoming the next victim.
Hopefully you are already aware of some of these. It doesn't necessarily follow that if one of these applies the auction or person is fraudulent. But if you use your head, and build up a view of the overall transaction based based upon a number of these factors, you will reduce your chances of getting conned.
a) Stock photos and descriptions
Because they don't have the item they are "selling", some fraudsters use a stock photograph of the item. And they will probably use the manufacturer's product description too. So, stock photos and no original description might be a sign. Search for other auctions by the same seller, and see if they are brazen enough to advertise the same item more than once.
b) A price too good to be true often isn't true
A fraudster wants your money quickly, so you may find they offer to close their auction early with you as the "winner" having bid a price which you know to be somewhat of a bargain. Why would anyone close their auction early if the price hadn't reached market levels? I'll give you one guess.
c) High value or high volume, newly registered sellers
Although the vast majority of new sellers are genuine and honest, be cautious of purchaseing from people selling high value items in bulk, very early on in their eBay career. This pattern isn't quite normal. Think back to your own first sales. You would have been tentative, and probably have tried single, low value items initially. So, a new seller fitting this profile may be someone who has perhaps been previously suspended and has registered another ID.
d) 1 day listings
Although 1 day listing are used by genuine sellers who have more than one item or who want a quick sale, unfortunately this duration is attractive to fraudsters too. They sometimes use a 1 day auction duration to gain a quick sale before their actions can be reported and acted upon. So, be extra wary on auctions with 1 day listing.
e) Invitations to trade off-eBay
This is a classic ploy of fraudsters. Having made some kind of contact with you, or you with them, they will invite you to purchase or to sell off eBay i.e. without using eBay's auction services. The attraction here to the fraudster is that they can drive the transaction along the lines they prefer, whether that be escrow, PayPal etc. Another reason why trading off eBay is not a good idea is that you have to keep your own formal records of the transaction, and you forfeit any cover from eBay purchaseer protection and PayPal purchaseer protection. Plus, and this might be a minor point, but you will not be able to leave feedback to let others know your experience with this seller/purchaseer.
f) Payment methods with no recourse
Fraudsters prefer to chose payment methods in which the purchaseer has no protection, like wire transfers where the purchaseer has no way of tracing where the money is going. Western Union Money Transfers and BidPay are favourites and should be totally avoided. Postal orders are similar although they are a popular payment method among the genuine sellers as they require no clearance time. Bank transfers and cheques can only provide the possibility of your bank investigating the details of the account the money was transferred into. For the best protection use Paypal and fund with a Credit Card. Note there are limits on eBay and PayPal protection, and you should make yourself aware of what these are.
g) Unusual sales pattern
If your seller's feedback indicates that they normally deal in collectables, DVDs or other specific items, be suspicious that they are suddenly listing laptops, plasma TVs or other high value items. The change may indicate that this seller's account has been hijacked.
h) Bad english gives you a pointer
Some fraudsters operate from abroad but pretend to be in UK or USA. As they aren't particularly adept at the english language they might use a translation tool like Babelfish to create their emails to you. So, watch out for emails that are not good english. In itself, it doesn't prove anything, there are plenty of genuine eBay sellers for whom english is not their first language. But it might add to further evidence you have.
i) Location Location Location
In the case of lazy fraudsters you might find their locations don't match up. By that I mean the auction says the goods are in the UK, but the seller's ID details show their location to be, say, Ukraine. This is not a good sign. Often in these cases if you contact these sellers you will receive an excuse as to why the item is not in the UK, and therefore can't be collected in person. In short, if an auction says the item is in the UK and the seller says that it is not, I would avoid the auction. And don't forget to cross check with their PayPal account, and see in which country this resides.
j) Ask questions
Always, always ask your seller a question. Any question. Their response, if you receive one, will help you judge how genuine the seller is. Beware auctions that carry a message asking you to contact the seller via a given email address as opposed to via the 'Ask seller a question' link. This could be an account hijacker trying to prevent purchaseers from 'Asking the seller a question'. They want to stop this from happening because such questions could be routed to the real account owner.
k) "eBay can vouch for me" email
A warning about a relatively new tactic used by fraudsters. If you are proving hard to land as a purchaser/seller, they may claim they can get eBay to email you proof of their validity so that you can trust them. eBay, of course, will NEVER do this. The email sent out, however authentic looking, is fake and is designed to get you to part with your money or your goods. This applies equally to Square Trade and PayPal. They will never email you certifying the genuineness of anyone.
l)A PayPal warning
There are fraudsters who use stolen PayPal accounts to accept payments. To lower the possibility of this, check your seller's location as shown in eBay, and then see if it is one of PayPal's permitted countries by clicking here: http://www.workwinners.com/nlr701.htm. If PayPal don't offer their service in the country that the seller resides, be very wary.
m) Passwords
Never have the same password on your eBay and PayPal accounts. Or indeed on any other financial or personal site. Change your passwords every 30-60 days on both eBay and PayPal.
n) Escrow
If your seller asks you to use escrow, and proposes an escrow company they've used before, this is a clear indication they are fraudulent. There are many fake escrow sites which will take your money fraudulently. The only escrow site recommended by eBay is http://www.escrow.com. An alternative in the UK is http://www.auctionpix.co.uk Please don't be tempted to use any other escrow company, however professional looking their websites might be. It is a fact that 99% of escrow companies on the internet are fraudulent. They are set up solely to defraud money out of unsuspecting purchaseers, and to get goods without paying for them from unsuspecting sellers.
o) Pointers in feedback
Try to read the positive feedback as well as the negative. Read the way your seller responds to negative feedback as this will often give you an idea of how the seller will react if something goes badly wrong. If the seller is offering high value goods, be wary if their feedback has been built up quickly from low value purchases. Also, if the overall rating is good, but there are a disproportionate number of negatives in recent days/weeks, this might indicate the account has been taken over. Finally, be aware that feedback is not the guarantee it once was. Feedback can easily be manufactured. Also, if the user ID has been hijacked, you'll be reading the feedback of the original account owner, not the person with whom you're currently dealing!
p) Credit Card payment
For high value items, or for amounts of money you can't afford to lose, make sure you pay by credit card which has online fraud protection. This will give you some recourse if the seller is fraudulent. In this context, paying via PayPal is not the same. PayPal do have a purchaseer protection scheme, but there are criteria which the eBay auction has to satisfy in order to qualify. Even if the transaction qualifies, PayPal's standard protection currently has a maximum value of $1,000. Note that payment by debit card provides zero protection.
q) Address and Telephone check
Use the Ask the seller a question link, and request they email you with their address and telephone number. Any reputable seller will give you their address and telephone number. When you get the number, call it, and see if you get through to the genuine seller.
r) Keystroke capturing virus
This is a computer virus which you inadvertently download onto your PC. It's task is to capture the keystrokes you make, and to send them to the virus placer. The fraudster then uses pattern recognition software to identify and extract personal information, like username, password, credit card numbers etc. To avoid this happening to you, it is wise to have good, up-to-date virus, firewall and spyware checking software on your PC. Here is where you can get free software for each of these functions:
Virus protection - http://free.grisoft.com/freeweb.php/doc/2/
Firewall - http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za
Spyware checking - http://www.lavasoft.com/support/download/
s) Shill bidding
Shill bidding is where people work in cahoots to inflate the bidding on an item. A seller has a "partner" who makes bids on the seller's items with a view to bumping up the bid price. They have no intention of purchaseing the item. Fortunately, shill bidders and their associated seller can be stupid. The shill bidder will usually makes bids on other items from the same seller. Here's how to check to see if shill bidding is a feature of a particular seller. First, look at the seller's closed auctions over the last 30 days. If most of the closed auctions have no bids, it is unlikely the seller has shill bidders working with them. If all of the closed auctions have bids, take a look at the bid history. See if the same bidder appears in the list of bidders, usually with aggressive bidding and normally at the start of the auction. If so, you may have uncovered a shill operation, so avoid that seller's auctions.
t) Keep your transaction information
Keep your own record of the transaction when you're purchaseing. Don't just rely on eBay. You want a record of the seller's identification, the item description, emails sent and received, plus the time, date and price of your bid.
u) "I noticed your bid...."
Never deal with anyone who contacts you after seeing your bid on another auction. They will say something like, "I saw you bidding on that digital camera. I have the same model available for sale. I don't have time to list it on eBay. It has more accessories than the one you lost out on. You can have it for xyz." If you bite, they'll probably take you down the fake escrow route. Also, if you entertain this proposition, you're operating outside of eBay and therefore have no auction protection whatsoever.
v) Changed eBay ID
Never deal with anyone who has a changed ID icon next to their name. This icon menas they've changed their ID in the last 30 days. Few legitimate people change their eBay ID. When was the last time you changed yours? There's a 1% chance that an ID change is genuine, but 99% that it is fraudulent. Why take the risk?
w) Changed email address mid-stream
If a seller or purchaseer changes their email address on you in the middle of a transaction, stop dealing with them. It is likely their previous email account was closed down due to some irregularity - such as a previous victim reported them. If you think about it, why would any genuine purchaseer or seller change their email address whilst corresponding on a transaction they wish to conclude expeditiously?
x) Complications
Never get involved in any transaction where the seller/purchaseer tries to introduce a third person into the financial arrangements. They might ask you to pay xyz, who will then pay the seller, and you will receive a discount or commission for your co-operation. Such proposals are always fraudulent. They prey on greed. Don't be tempted.
y) Time is of the essence
This is a scam which is has more potential for success than traditional phishing attacks, as it is time sensitive. The fraudster searches for high value auctions that have just ended. The bid history for an auction contains hyperlinks to each bidder. The fraudster checks to see if the winning bidder is selling any items of their own. If so, they go to that auction and embed a request for payment from the first auction within a question for seller. This works because winning bidders are expecting request for payment shortly after an auction ends. A variation of this is to offer a bidder a "second chance". This time the "Ask the seller a question" email pretends that the real winner has backed out, and offers the item at a lower price. The purchaseer, believing the story, is lured into paying to whom they believe is a genuine seller. Many eBayers have heard of the second chance system, but have no experience of it. This unfamiliarity coupled with the fact that a few weeks might have passed, makes this an effective method for fraudsters. The moral of this story is never get involved in any transaction which arrives in your inbox via the Ask the Seller a Question feature.
z) eBay IDs
Never use your email address as your eBay ID, or part of your eBay ID. Fraudsters have software which monitors internet traffic looking for information such as this. If your eBay ID and email address are the same, it is simple for a fraudster to plausibly communicate with other eBay members in your name.
That's all in my list. If you have any further ideas on how to prevent fraudulent transactions on eBay, please let me know and I will promote these through future newsletters.
In the meantime, be aware, and be safe in your eBay purchaseing and eBay selling.
About the author:
Brian McGregor specializes in showing website owners how to make more money from their sites by applying inventive and original use of eBay.
To Sell or Not to Sell on Ebay
eBay is a one-stop solution to any one who wants to make money online. Whether you just selling a few unwanted items from around your house or your want to develop a work from home business, eBay removes many of the obstacles for you. Not many other websites can help you drive targeted traffic towards your sales, process the order on your behalf and accept payment though paypal. All you need to do then is dispatch the item to your winning bidder.
And let's not forget the biggest advantage over selling on eBay. The majority of users have money in their hand just waiting to find the right item.
So if eBays so great why would you want to drive traffic AWAY from your auctions?
Well there are a few reasons why you'd be better off selling from your own website, rather than though eBay. Firstly & most importantly, think of all the listing fees & final value fees you could save if everything you sold on eBay you could sell on your own website. Personally it would save me thousands of dollars per year alone in listing fees.
Secondly, you'll be protecting yourself from eBay policy change. Imagine you were selling thousands of ebooks weekly and then suddenly eBay policy changed to prevent any ebook listings.
Overnight your business would simply disappear & your income would vanish. It's the same with listing fees - A sudden hike in fees could wipe out your business & profit overnight.
With any business, especially an online one you need to safeguard yourself against measures that are out of your control. So by driving traffic away from your auctions to your own website you'll slowly start building up an alternative source of revenue. The following methods can be used on eBay. Some are on the borderline of eBay policy & you should check out any policy violation before using them. Saying that, a huge proportion of sellers use these on a daily basis.
1) Image Hosting
All the best sellers have auction templates developed to maintain a professional listing. And of course those sellers ALWAYS use images or graphics to accurately show the condition of the items their offering.
eBay itself allows you to upload the images to their servers, other commercial & free services are available. However really you want to store any images on your own server. Not only will search engine robots follow the links from your listings to your site (helping in improved visibility in any search engines), but many browsers will show the address of where the images are loading from in the status bar - For instance "Loading Image From http://www.visitmyshop.com" or "Waiting For http://www.visitmyshop.com". This is a great way for your visitors to see to become familiar with your site.
2) Feedback
Many sellers include their own website in the feedback comments they use. Strictly it is against eBay policy but many Powersellers use comments like "Thanks for your custom from http://www.Visitmyshop.com" as standard. This is perhaps one of the widely violated policies on eBay. I've never known of anyone receive a warning for this policy, but use it with caution as you could be the first.
3) Email Address.
eBay allows your listings to contain one email link address, in addition to the "Ask The Seller A Question Link" they already provide. Use the opportunity to show the an email account associated with your domain name for example sales@visitmyshop.com. The only condition about showing your email address is the one shown must also be your registered email account with eBay. Before you list it, make sure they match up.
4) About Me Page
eBay actually allows you to link to your own website from your About Me page, as long as the actual page does not directly offer to sell items. Therefore make it an information or about us page that you link to, BUT one where visitors can easily navigate to your catalog of items for sale. Additionally drive traffic to your About Me Page by including a link on every listings, for example "Click here to learn about me". An average basic shop on eBay will get over 1500 item views within a month. If you can drive just a small proportion of these to your about me page & then to your site you'll certainly see a difference in your non-eBay sales.
5) User Id
While eBay does not allow your user id to be that of an website, you should have it as closely to resembling your site name as possible. You CAN NOT attach .com, -com or *com to the end of your user id - this is strictly against eBay policy. However nothing would stop your id being VisitMyShop. The idea is to get your eBay visitors comfortable with dealing with you away from eBay.
I hope these tips help you drive traffic away from your auctions towards your site & lessens eBays grip on your business. Remember, Ignorance is not an excuse eBay accept if you do violate their policy. While you initially get a warning for policy violation continuous offences may result in your account being suspended. Having said that, eBay mostly rely on policing from other users to enforce their policy so as long as no reports you should be in the clear.
Good luck with your eBay activity.
- jason James
And let's not forget the biggest advantage over selling on eBay. The majority of users have money in their hand just waiting to find the right item.
So if eBays so great why would you want to drive traffic AWAY from your auctions?
Well there are a few reasons why you'd be better off selling from your own website, rather than though eBay. Firstly & most importantly, think of all the listing fees & final value fees you could save if everything you sold on eBay you could sell on your own website. Personally it would save me thousands of dollars per year alone in listing fees.
Secondly, you'll be protecting yourself from eBay policy change. Imagine you were selling thousands of ebooks weekly and then suddenly eBay policy changed to prevent any ebook listings.
Overnight your business would simply disappear & your income would vanish. It's the same with listing fees - A sudden hike in fees could wipe out your business & profit overnight.
With any business, especially an online one you need to safeguard yourself against measures that are out of your control. So by driving traffic away from your auctions to your own website you'll slowly start building up an alternative source of revenue. The following methods can be used on eBay. Some are on the borderline of eBay policy & you should check out any policy violation before using them. Saying that, a huge proportion of sellers use these on a daily basis.
1) Image Hosting
All the best sellers have auction templates developed to maintain a professional listing. And of course those sellers ALWAYS use images or graphics to accurately show the condition of the items their offering.
eBay itself allows you to upload the images to their servers, other commercial & free services are available. However really you want to store any images on your own server. Not only will search engine robots follow the links from your listings to your site (helping in improved visibility in any search engines), but many browsers will show the address of where the images are loading from in the status bar - For instance "Loading Image From http://www.visitmyshop.com" or "Waiting For http://www.visitmyshop.com". This is a great way for your visitors to see to become familiar with your site.
2) Feedback
Many sellers include their own website in the feedback comments they use. Strictly it is against eBay policy but many Powersellers use comments like "Thanks for your custom from http://www.Visitmyshop.com" as standard. This is perhaps one of the widely violated policies on eBay. I've never known of anyone receive a warning for this policy, but use it with caution as you could be the first.
3) Email Address.
eBay allows your listings to contain one email link address, in addition to the "Ask The Seller A Question Link" they already provide. Use the opportunity to show the an email account associated with your domain name for example sales@visitmyshop.com. The only condition about showing your email address is the one shown must also be your registered email account with eBay. Before you list it, make sure they match up.
4) About Me Page
eBay actually allows you to link to your own website from your About Me page, as long as the actual page does not directly offer to sell items. Therefore make it an information or about us page that you link to, BUT one where visitors can easily navigate to your catalog of items for sale. Additionally drive traffic to your About Me Page by including a link on every listings, for example "Click here to learn about me". An average basic shop on eBay will get over 1500 item views within a month. If you can drive just a small proportion of these to your about me page & then to your site you'll certainly see a difference in your non-eBay sales.
5) User Id
While eBay does not allow your user id to be that of an website, you should have it as closely to resembling your site name as possible. You CAN NOT attach .com, -com or *com to the end of your user id - this is strictly against eBay policy. However nothing would stop your id being VisitMyShop. The idea is to get your eBay visitors comfortable with dealing with you away from eBay.
I hope these tips help you drive traffic away from your auctions towards your site & lessens eBays grip on your business. Remember, Ignorance is not an excuse eBay accept if you do violate their policy. While you initially get a warning for policy violation continuous offences may result in your account being suspended. Having said that, eBay mostly rely on policing from other users to enforce their policy so as long as no reports you should be in the clear.
Good luck with your eBay activity.
- jason James
How to make profit on ebay + What to sell on ebay?
Secret #1: Find a ‘real’ wholesale and drop ship company
Do you know what one of the biggest problem is to be successful on eBay? ‘What should I sell”? I can tell you, I get many emails per day from eBay sellers, asking me what they can sell. Let me explain this more in detail.
Let’s take John and David for example. Both are sellers and try to make money on eBay. Let’s start with John. He mainly gets his items from garage sales. So, every Saturday morning he gets up very early, hops into his car and drives around the neighbourhood to check out the garage sales. So he went last Saturday. John did not purchase anything on the first two garage sales, but on his third garage sale, he found a little treasure. An old book from 1897 - for a bargain price of $10. Bingo! John was proud! ‘I can sell this for huge profit’, he thought and he went home. He took his digital camera and he made a high quality digital photo. It took quite some time but finally he was happy with the result. Then he had to upload this picture to his computer and he spent some time writing the sales copy. Late Saturday afternoon finally he was finished and launched this book onto eBay. 7-10 days later his item got sold for $75!! John is excited. He packs the item, labels it with the purchaseers address and then he drives to the nearest post office. Oh no, what a long line. After 15 min of waiting he could finally post this item to his customer! Wow, a lot of work for $65 profit? Don’t you think?
Let’s look at David. He usually gets up very late – usually at Saturday around lunchtime. He is still in his pyjamas and he makes himself a nice cup of coffee and gets onto the Internet. He logs into his drop ship account and browses through some hot selling product. ‘Yes, I can sell that” - A nice laptop for a bargain price of $550 (wholesale price). But David does not have to pay upfront for this item, so he just downloads the professional digital photos offered by his drop ship company to his computer. ”Oh wait”; David has just discovered that this drop ship company has also a ‘ready-to-use’ auction sales letter available. That’s really cool …and David copies and pastes the source code of this letter into his eBay listing and he launches his auction. A Dutch auction, since the drop ship company announced that they have more than one of this laptop currently available. Great, David could sell 6 laptops. He hits the submit button for this Dutch auction of 6 laptops and enjoys his coffee (which is still hot by the way). After 7-10 days David has sold all 6 laptops for $830 each. All what David does is the following: He waits until he gets the payment from his 6 customers in his paypal account, sends the address of the customers together with 6 x $550 (wholesale price) to his drop sip company via paypal. He has made pure profit of 6 x $280 = $1,680 in about 25 min of work – total. That’s why David is a smarter eBay seller than John. I think the idea is clear …drop shipping can be the answer to your problem what to sell on eBay and it can saves you a lot of time too. No packing, posting etc.
Secret #2: Have a professional auction listing
A professional eBay auction site is like your business card. If you are serious selling on eBay you should show your potential customers that you are a professional seller and that you are selling high quality products. Please, don’t just upload a photo and type the text in the description box. Do your homework and learn some HTML. Look around there are many professional tutorials and ebooks around helping you in that matter. It’s definitely worth it. And you’ll be surprised, because if your auction listing looks nice and professional potential purchaseers stay longer on your site and usually it’s more likely that they place a bid.
Secret #3: The money is in the follow up
“Yes, I’ve heard this before”, you may say. But, this is a very important aspect of your successful eBay career: Follow up with your customers. Send them an email ~10 days after they have purchased the product and ask them how they are going with the product and if everything is all right. Invite them to have a look at your other auctions. (You have to be careful though not offending anyone, but if the products are related and you ask how they went with the product, that’s fine). I never got complaints by doing that and your customers are happy to get some “insider tips”. You’ll be amazed how many customers will purchase from you again, since they value you as a seller. Keep in mind that it is easier to keep an existing customer, instead of getting a new customer. You could also send them a thank you gift in form of a downloadable digital information product. That’s easy for you and they get some valuable information. You’ll see that your existing customers will be very thankful and they feel good that they have bought from you and will do again in the future.
Secret #4: Sell internationally
This aspect is often neglected by many eBay sellers: Sell internationally! First, check with your drop ship company in which countries they are shipping and how much postage they charge to send the item overseas. If you have sort out these details, you can go ahead and list your item internationally. You’ll be surprised how many more items you are selling when the potential purchaseers see: Ship worldwide. Don’t miss this opportunity or you are leaving big bucks on the table.
Secret #5: Be creative – Be different
How do you think your listing will be stand out from the crowd? Good question isn’t it. In my 4 years of being an active Power Seller, I have tried and tested a lot. First have the photo in the gallery; it just costs a bit more to list but these additional cents are well spend. A recent study has shown that people almost ignore listing without a picture in the gallery. So that’s mandatory! The next step is your title. Do you know that only the title is spidered by eBay when potential customers are searching for specific products? So, you have to make sure that your title includes as much keywords as possible. But be careful here, eBay does not like “keyword stuffing”. So, be creative and come up with 2-3 different titles for the same item. Try them all and you’ll see what works best.
-Jason James
Labels:
advice,
Business,
buying,
ebay,
make money online,
selling,
smart earning
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